Privacy Policy
Our commitment to protecting your privacy and personal data
2026/11/09
Introduction
Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
How long we keep reward data
Reward fairness records. If you take part in our free reward programs, such as welcome credits, daily login credits or invitations, we process limited device and network information to apply their eligibility and fair-use rules, protect accounts and prevent abuse, such as duplicate or linked accounts. These records are deleted automatically when they are no longer needed; most are deleted within 90 days, and records needed for an active invitation are kept until the invitation ends.
When you delete your account, data linked to your account is deleted. So that deleting an account cannot be used to claim free rewards again, limited records may remain for a limited period, most within 90 days. They do not include your account ID or name, are not used for advertising or to contact you, and are removed automatically when they expire.
If a required step of account deletion fails, the account is not marked deleted. The limited, time-bound reward fairness records described above are deliberate exceptions, and payment and credit records are kept only in anonymised form where required for accounting and audit.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Authentication and retained fairness records
We process email verification and password recovery requests and keep limited security and delivery records. Passwords are stored securely and never as readable text.